Dear Sir/Madam,
Further to my phone conversation with the parking controller this morning I am making a written complaint regarding an incident which occurred at 10:55am on Wednesday 5th May at the junction of London Rd and Tunbridge Wells Old High Street outside Crown Appliances.
I had parked my vehicle on the kerb for 5 minutes whilst intending to load a newly purchased vacuum cleaner into the car. It is my understanding that it is legal to park in such a manner, provided it is safe to do so and that other vehicles are not inconvenienced. In this instance it was the only safe or convenient place to park my vehicle and did not in my opinion interfere with the flow of traffic turning into the High Street.
Having walked into the shop I glanced out and saw TW108 stood at my vehicle and making notes. I made clear to him that I was simply loading my vehicle and would be on my way. He replied that the car was illegally parked and that I could have done a better job parking.
At this stage I stepped back into my vehicle and politely offered to move it. As I closed the door of my vehicle TW108 was heard to say: "I don't give a shit if someone comes round that corner and smashes up your fucking car". Taken aback - I asked TW108 to repeat what he had said - thinking that I might be mistaken. He repeated the above words verbatim at which point I took his badge number and made clear to him that I would not tolerate being spoken to in this manner.
I would be grateful if you could explain this incident to me and reprimand the staff member concerned. I can think of no reason on earth why I should be subject to verbal abuse by a public servant - especially considering that I had cooperated with the gentleman and not raised my voice or provoked him into this outburst.
Kind Regards
As a follow up to this blog people might be encouraged to hear that TW 108 is no longer in the employ of TWBC. Result!
Posted by: Richard Lack | Tuesday, June 15, 2004 at 04:07 PM